<> Trend Micro, Inc. September 14, 2007 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Internet Security 2008 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: Trend Micro considers this file current as of the date above. However, all customers should check the Trend Micro web site for documentation updates: http://www.trendmicro-europe.com/download/ Contents ===================================================================== 1. About Trend Micro(TM) Internet Security 2008 2. What's New 3. Documentation Set 4. System Requirements 4.1 Compatible Microsoft Operating Systems 4.2 CPU 4.3 Memory, Disk Space, and Monitor 4.4 Web Browsers 4.5 Email Software for mail scans 4.6 Web-based Mail Services for mail scans 4.7 Email Software for Trend Micro Anti-Spam Toolbar 4.8 Instant Messaging Software for Data Theft Prevention 4.9 Instant Messaging Software for Real-Time Protection 4.10 Internet Connection 5. Installation 5.1 Installation Considerations 5.2 Installation Steps 6. Post-Installation Configuration 7. Known Issues 7.1 Installing, Upgrading or Uninstalling 7.2 Automatic Updates 7.3 Real-Time Protection 7.4 Scheduled and Custom Scans 7.5 Unauthorized Change Prevention 7.6 Logs 7.7 Firewall 7.8 Trend Micro Anti-Spam Toolbar 7.9 Other 8. Contact Information 9. About Trend Micro 10. License Agreement ===================================================================== 1. About Trend Micro(TM) Internet Security 2008 ======================================================================== Trend Micro(TM) Internet Security 2008 provides comprehensive protection against viruses, Trojan horse programs, worms, and other threats, including network viruses and rootkits. It also blocks spyware, hackers, phishing fraud attempts, and unwanted Web sites. It can filter your email messages for spam as well. Improvements in Trend Micro Internet Security 2008 help safeguard your computer, home network, and Internet connection. 2. What's New ======================================================================== This version of Trend Micro Internet Security 2008 includes the following features: a. Upgrades supported from the 2007 version to 2008 version b. Faster and simpler installation and setup c. Single scan for viruses, suspicious software, Windows security flaws and other threats d. Enhanced protection against unauthorized changes e. Trend Micro Data Network controls f. Interface improvements for enhanced usability 3. Documentation Set ======================================================================== a. This README.txt file contains basic installation and configuration instructions, a list of known issues, and contact information. b. The Product Help explains all of Trend Micro Internet Security features and provides guidance in performing tasks. c. The Trend Micro Knowledge Base provides you with a searchable database of known product issues, including specific problem solving and troubleshooting topics. http://www.trendmicro.com/support/consumer Note: You can download electronic versions of printed manuals from the Trend Micro website: http://www.trendmicro-europe.com/download 4. System Requirements ======================================================================== To run Trend Micro Internet Security 2008, your computer must meet these hardware and software specifications: 4.1 Compatible Microsoft Operating Systems ===================================================================== a. Windows Vista Ultimate, Business, Home Premium, or Home Basic b. Windows XP Home or Professional Edition, with Service Pack 2 c. Windows XP Media Center Edition 2005, with Service Pack 2 d. Windows XP Tablet PC Edition 2005, with Service Pack 2 Note: Trend Micro Internet Security supports both the 32-bit and 64-bit versions of all Windows Vista editions named above. 4.2 CPU ===================================================================== a. Windows Vista Home Basic, Home Premium, Business, or Ultimate (32-bit or 64-bit) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 800MHz (1GHz recommended) b. Windows XP Home, Professional, Media Center or Tablet PC ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Intel Pentium 350MHz Note: Trend Micro Internet Security 2008 can support computers with processors equivalent to those listed above, as well as Intel Hyper-Threading and dual core processors. 4.3 Memory, Disk Space, and Monitor ===================================================================== a. Memory ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 256MB minimum (512MB recommended) for Windows XP, 512MB minimum (1GB recommended) for Windows Vista Home Basic, 1GB for Windows Vista Home Premium, Business or Ultimate b. Disk Space ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 300MB available for installation Note: Trend Micro Internet Security 2008 can support RAID 0 (Striping) or RAID 1 (Mirroring). c. Monitor ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 1024 x 768 (XGA) minimum with high color 4.4 Web Browsers ===================================================================== Microsoft Internet Explorer 6.0 with Service Pack 2 (SP2)* Microsoft Internet Explorer 7.0 Mozilla Firefox 2.0 * For Microsoft Windows XP 4.5 Email Software for mail scans ===================================================================== Microsoft Outlook Express 6.0 with Service Pack 2 (SP2) Microsoft Outlook 2000, 2002, 2003 or 2007 Mozilla Thunderbird 1.5 or 2.0 Windows Mail (for Microsoft Windows Vista) 4.6 Web-based Mail Services for mail scans ===================================================================== Yahoo! Mail MSN Hotmail / Windows Live Mail AOL Mail 4.7 Email Software for Trend Micro Anti-Spam Toolbar ===================================================================== Microsoft Outlook Express 6.0 with Service Pack 2 (SP2) * Microsoft Outlook 2000 or XP * Microsoft Outlook 2003 or 2007 Windows Mail ** * For Microsoft Windows XP only ** For Microsoft Windows Vista only 4.8 Instant Messaging Software for Data Theft Prevention ===================================================================== AOL Instant Messenger 5.9 ICQ 5.1 or ICQ Lite MSN Messenger 7.5* Windows Live Messenger 8.0 Yahoo! Messenger 8.0 * for Microsoft Windows XP only 4.9 Instant Messaging Software for Real-Time Protection ===================================================================== MSN Messenger 7.5 Windows Live Messenger 8.0 4.10 Internet Connection ===================================================================== Trend Micro Internet Security 2008 needs an Internet connection for activating online, downloading updates, obtaining virus information, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the Automatic Update feature to avoid extra connection fees. Either follow your router's instructions to edit your router settings as required, or deactivate Automatic Updates. 5. Installation ======================================================================== Installing Trend Micro Internet Security 2008 takes just minutes. 5.1 Installation Considerations ===================================================================== Before installing Trend Micro Internet Security 2008, take note of the following requirements: a. Before installing Trend Micro Internet Security 2008, please remove any other software protecting your computer against viruses or spyware, or else those programs will be removed during the installation of Trend Micro Internet Security. b. Trend Micro Internet Security 2008 supports upgrades from the 2007 version. c. You cannot add or remove Trend Micro Internet Security 2008 features after installation. 5.2 Installation Steps ===================================================================== To install Trend Micro Internet Security 2008: a. Launch the installation program. b. Accept the license agreement. c. Enter your serial number. d. Click the "Install" button. e. Click "Next" to activate the program. f. Provide a password, as well as your name, email address, and your current location. g. Confirm that you provided the correct information. h. Specify how the computer connects to the Internet to help set up the Personal Firewall. i. Click "Finish" to shut the window and launch the main console. 6. Post-Installation Configuration ======================================================================== To ensure that Trend Micro Internet Security 2008 provides you with the latest protection, complete the following tasks. a. Open the main console of Trend Micro Internet Security 2008. b. Click "Fix Now" to find and remove hidden security threats. 7. Known Issues ======================================================================== This release contains the following known issues: 7.1 Installing, Upgrading or Uninstalling ===================================================================== a. You must completely uninstall the Immunize feature of Spybot Search & Destroy before starting to install Trend Micro Internet Security 2008. b. Installing the Trend Micro Internet Security 2008 drivers and starting the services can take more than seven minutes. c. When upgrading from a Trend Micro Internet Security 2007, you must upgrade the primary installation of the software first. d. Uninstalling Trend Micro Internet Security 2008 and restarting the computer fails to remove the Trend Micro TMTDI file from the Windows Device Manager. e. After providing a name, password, email address and location on the Activate Trend Micro Internet Security 2008 page, the Next button may not seem to respond immediately when clicked, although the information has been sent. f. Upgrades from Trend Micro AntiVirus to Trend Micro Internet Security 2008 will not work if the original software has a build number higher than that of the desired software. 7.2 Automatic Updates ===================================================================== a. The active update feature will not work if other Trend Micro software running on your computer uses the Unauthorized Change Prevention features. b. The Trend Micro Internet Security 2008 main console masks the progress window of the first update after installation. 7.3 Real-Time Protection ===================================================================== a. Inserting a Layered Service Provider can cause Trend Micro Internet Security 2008 to crash. b. Trend Micro Internet Security 2008 cannot back up files infected with viruses if those files have long names. c. Trend Micro Internet Security 2008 allows Web browser cookies into the list of Unwanted Programs, as well as the lists of Trusted Web Browser Cookies or Unwanted Web Browser Cookies. If a cookie appears in the Unwanted Programs list and the list of Trusted Web Browser Cookies, the Trusted Web Browser Cookies list takes precedence. d. Suspected spyware reported as removed successfully from a network folder may remain inside the folder. e. Trend Micro Internet Security can only disable, rather than automatically remove, spyware that you have downloaded into a specific folder using Internet Explorer. e. The "Get Help Now" button on the "Trojan horse program found" warning does not open a help page. 7.4 Scheduled and Custom Scans ===================================================================== a. Scans for security threats stopped while in progress sometimes cannot successfully complete. b. Trend Micro Internet Security 2008 cannot display the time of the most recent scan after a forced shutdown of Windows Vista. 7.5 Unauthorized Change Prevention ===================================================================== Attempting to run a program on the list of Unwanted Programs can trigger three simultaneous warning messages. 7.6 Logs ===================================================================== a. The Protection Against Web Threats log appears as the Parental Controls log. b. If you click "Allow" in response to warnings triggered by the "Prevent Unauthorized Changes" feature, Trend Micro Internet Security 2008 does not log the changes you have allowed. c. The Software History Cleaner logs may contain two or four entries for a single item. 7.7 Firewall ===================================================================== Trend Micro Internet Security 2008 cannot import Personal Firewall profiles from the previous version. 7.8 Trend Micro Anti-Spam Toolbar ===================================================================== Messages reported as spam in Microsoft Outlook go into the Drafts folder briefly before getting sent to the mail server. 7.9 Other ===================================================================== a. Opening the main console of Trend Micro Internet Security 2008 automatically takes Internet Explorer out of "Work Offline" mode. b. If your computer reaches the Internet through a proxy server that requires a user name and password, then Trend Micro Internet Security 2008 cannot display some warning messages. Saving the proxy server user name and password in the main console of Trend Micro Internet Security does not solve the problem. 8. Contact Information ======================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. http://www.trendmicro-consumer.com Global Mailing Address/Telephone numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, please refer to: http://uk.trendmicro-europe.com/consumer/about_us/worldwide.php When the Trend Micro "About Us" screen displays, click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 9. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content- filtering security software and services. Trend Micro helps customers worldwide stop malicious code from harming their computers. Copyright 2007, Trend Micro Incorporated. All rights reserved. Trend Micro, HouseCall, TrendSecure, the t-ball logo, and PC-cillin are trademarks of Trend Micro Incorporated and registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ======================================================================== Refer to the following website for information about your license agreement with Trend Micro: http://uk.trendmicro-europe.com/enterprise/purchase/licensing_terms.php/ To view third-party licensing agreements, select the "About" option on the main screen of the software in question, or refer to the "Legal" page of the Getting Started Guide.