ISP/Telco Solutions

Background

An ISP is an entity that offers Internet access using various connectivity methods (and speeds) such as dial-up, cable modem, DSL, wireless, or dedicated high-speed interconnects. ISPs may be telecommunication companies themselves, or independent smaller structures altogether. These provide various services like secure access and VPN, search capabilities, email, remote data storage, and a host of others that may be unique to their customers. Telcos, on the other hand, are telephone service operators/carriers in a given area.

Over half (65%) of email users believe that the ISP is most responsible for stopping the spread of online threats like malware, spyware, and spam, according to the 2010 MAAWG Email Security Awareness and Usage Survey. This puts the onus of securing such systems squarely on the service provider. An infected user base also translates to lower network quality and the risk of getting blacklisted. Botnets are of particular concern since these are often responsible for high spam volumes. These should be addressed by infrastructure solutions to sanitize email and endpoint solutions to protect subscribers. Comprehensive protection is necessary to suit all customer profiles and solve customers’ main pain points, such as resource-hogging, intrusive, and complex products.

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Business Benefits

Trend Micro offers both infrastructure and endpoint solutions for sanitizing email and protecting your subscribers.

• Value-added services as a key differentiator to recruit more new subscribers
• Strengthened existing subscribers stickiness and satisfaction
• New revenue to improve profit margin
• Improved network performance by eliminating cyber threats
• Stronger data protection
• Minimized financial risk with monthly reporting and “pay-as-you-go” business model
• Customer retention with higher quality network
• Increased recurring and predictable service revenue at a lower TCO
• More upsell opportunities

Solutions

• Consumer Endpoint Security for Service Providers
  A portfolio of award-winning solutions that protect Windows and Mac computers against malware, spam, and cybercriminal attacks; automates the tedious tasks of license provisioning and management, allowing you to deliver security to your customers with ease via a subscription model.
  
  
  • Trend Micro Titanium
    Strong, fast, and easy-to-use protection that uses cloud technology to automatically stop malware and Web threats before they reach customers’ computers, without slowing them down.
    
    
  • Trend Micro Smart Surfing for Mac
    Offers total online protection for Mac computers; includes automatic updates so endpoints are protected against the latest threats.
    
    

• Trend Micro Mobile Security
  A complete security solution for smartphones, safeguarding hardware, software and data from the onslaught of malware and spam; secures personal and confidential information from unauthorized access in the event the device is stolen, lost or compromised.
  
  
• Email Security Platform for Service Providers
  An end-to-end hosted email hygiene solution for customers ranging from consumers to large enterprises; provides email filtering, anti-spam, anti-malware, and policy compliance within a centrally managed, highly scalable architecture—complete with a customizable user interface and tiered administration levels; available as a Trend Micro hosted (white-label) or partner-hosted solution (co-hosted).
  
  
• Virus Scan Engine
  A robust, industry-leading module for MTA integration that executes file scanning and threat detection functions; together with the virus pattern, it protects computers against known malware threats, including malicious programs written in Java™ and ActiveX™; in addition, it employs sophisticated algorithms to quickly identify unknown malware.

ISP/Telco Solutions Customer Stories

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